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Email Marketing

Key Features


Managing your Databases

  • Create unlimited databases or upload existing databases quickly and easily (eg. as .CSV files from Microsoft Excel)
  • Create unlimited fields within each database (eg. first name, last name, account number, address, etc)
  • Have a double opt-in confirmation email sent to subscribers - helps you to comply with the Spam Act
  • Automatically filter duplicate email addresses
  • 'Update Profile' link allows members to automatically update their details in your database
  • Set up automated, customised 'Confirmation', 'Welcome' and 'Unsubscribe' emails to help make your first and last 'touch points' with your database members as professional as possible
  • View at a glance what campaigns each of your subscribers within a database have received over time

Creating & Editing your Emails

  • 'Click and replace' built-in templates let you create designer-looking emails without having to be a web developer
  • Add, delete and format text, images and template parts - it's as easy as using Microsoft Word
  • Upload images and documents into the Promotions Manager interface using the File & Image Manager, and insert these into your campaigns (file types supported include: Microsoft Word, Excel, PowerPoint and PDF documents, and .gif, .jpg and .png images, up to 1.5MB in size each)
  • Option to create your own fully-customised HTML emails
  • Personalise emails by merging in fields from your database, such as first name

Sending your Emails

  • Flexible send options allow you to send an email to your entire database, or just a selected few - Target the right information to the right people
  • Schedule your emails to be sent at a later time or date
  • Manage bounced emails easily
  • Insert 'Send to a Friend' link to help grow your databases through word of mouth

Join Form, Surveys & RSVP Management

  • Grow your database directly from your web site with a web-based 'Subscribe to our Mailing List' form
  • Receive notification when someone joins your database from your web site
  • Conduct surveys and send invitations that link to an online response or RSVP form

Statistics

  • Track the success of your emails with comprehensive, 'real-time' reporting
  • Statistics provided include:
    • Details of opened emails
    • How many times the email was forwarded to a friend
    • Detailed click-through analysis of which links were clicked on, by whom and how many times
    • Number and details of unopened emails
    • Number and details of bounced emails
    • Number and details of any unsubscribes
  • Return on Investment Calculator helps you to calculate the cost per response, cost per buyer and cost per email for each campaign sent

Administration

  • File & Image Manager function provides 10MB of storage space for uploading your company logo, product pictures, other graphics and any documents to be inserted in your emails
  • Create unlimited folders to categorise your emails, databases, images and documents for easy management

Spam Act Compliant

  • Fully compliant with anti-spam and privacy laws
  • Automated unsubscribe facility means quick and easy management of unsubscribers
  • Opt-in and double opt-in functionality
  • Inclusion of sender details for identification purposes

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